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All of our policies to make you comfortable ordering from us.

 

High-Fired Stoneware Pottery, Including Dinnerware, Baking and Serving Pieces, and Decorative Items.

 

Our Refund Policy: We want you to be happy with the pottery. If, for any reason, you do not like what you ordered, we will either replace it or refund your purchase price (less shipping). All we ask you to do is contact us before you return anything since we will not accept surprise packages.

Credit Card Sales: Internet orders, when placed on our shopping cart is secure and almost instantaneous. Compare that to a restaurant, where you give your card to a wait person who disappears for five minutes with your card. We must use two passwords to access your card and we will never charge your card until the pottery is ready to ship. Remember, never send any confidential information in your e-mail, it is not secure. Also, when ordering on-line, always look for the https, it means that the site is secure. If it only says http, don't send any confidential information.

Privacy: Any information you send us will remain private, except if you are registering for an event, and then, only the information you wish to be published on your special web site. We will not share any information without your express permission.

Spam: We hate spam! You should see our in-box. We will not send you spam, maybe an occassional e-mail informing you of any new products or events. Of course you can always opt-out of any e-mails from us.


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